- 14 Aug
Customer Service: What’s Your Adjective?
Casino Enterprise Management|May 2014
Customer service is the lifeblood of your business—how many times have you heard, or even used, this statement during the course of your career? While we all give lip service to the sentiment, how often do you actually stop and reflect on the meaning of this powerful statement?
The words “customer service” mean nothing without an adjective to accompany them (think good, bad, better or worst). The question you should ask yourself is which adjective truly reflects your day-to-day customer service operations?
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